If You Have Questions, We Have Answers
At UnitWise, we pride ourselves on our commitment to heroic customer support! That's why we have made our team of Heroes are available to you whenever you need them! We understand that UnitWise is a very big program, but as every Hero knows: great power comes with great responsibility. That's why the Heroes are available in all of the following ways:
Live Online Chat
From any Page in UnitWise, you can click on the Live Chat icon at the top right of the page to chat online with the Heroes anytime Mon-Fri from 9am-6pm EST.
Phone Support
Unlike Clark Kent, when the Heroes at UnitWise make a dash for a phone booth, we actually stay in there and make a few phone calls. If you need to reach us by phone at 704.234.6006 we are available Mon-Fri from 9am-6pm EST
Email
We always keep an eye on our emails around the clock, so email us at heroes@UnitWise.com anytime and we will respond as soon as possible.
Video Guides
Our YouTube Channel has been streamlined and neatly organized into playlists that correspond with each section of UnitWise. You can view help videos for nearly every function on UnitWise at www.youtube.com/HeroesAtUnitWise or by using the 'Help' button from within UnitWise.
Text Guides
When you are logged in to UnitWise.com you can access the 'Help' section and clicking on 'Text' in the drop-down menu will open the online UnitWise text guide.
Skype
If you would prefer to call or text using Skype, we can accommodate that as well. Just add "UnitWise" to your contact list on Skype, and you can contact us whenever you like.
Webinars
One of the best ways to begin to understand Unitwise is through our webinars. In these training sessions, we explain how to use all of the major functions that UnitWise has to offer. To sign up for these, you can go the the Upcoming Events page on UnitWise.com
Online meetings through GoToMeeting
If none of the webinars we have scheduled will work for you, or if you would like more information about a particular UnitWise feature, we would be more than happy to organize an online meeting via GoToMeeting to discuss any UnitWise features.
here is a video explaining our various Customer Support options:
Live Online Chat
From any Page in UnitWise, you can click on the Live Chat icon at the top right of the page to chat online with the Heroes anytime Mon-Fri from 9am-6pm EST.
Phone Support
Unlike Clark Kent, when the Heroes at UnitWise make a dash for a phone booth, we actually stay in there and make a few phone calls. If you need to reach us by phone at 704.234.6006 we are available Mon-Fri from 9am-6pm EST
We always keep an eye on our emails around the clock, so email us at heroes@UnitWise.com anytime and we will respond as soon as possible.
Video Guides
Our YouTube Channel has been streamlined and neatly organized into playlists that correspond with each section of UnitWise. You can view help videos for nearly every function on UnitWise at www.youtube.com/HeroesAtUnitWise or by using the 'Help' button from within UnitWise.
Text Guides
When you are logged in to UnitWise.com you can access the 'Help' section and clicking on 'Text' in the drop-down menu will open the online UnitWise text guide.
Skype
If you would prefer to call or text using Skype, we can accommodate that as well. Just add "UnitWise" to your contact list on Skype, and you can contact us whenever you like.
Webinars
One of the best ways to begin to understand Unitwise is through our webinars. In these training sessions, we explain how to use all of the major functions that UnitWise has to offer. To sign up for these, you can go the the Upcoming Events page on UnitWise.com
Online meetings through GoToMeeting
If none of the webinars we have scheduled will work for you, or if you would like more information about a particular UnitWise feature, we would be more than happy to organize an online meeting via GoToMeeting to discuss any UnitWise features.
here is a video explaining our various Customer Support options:
En Unitwise, estamos orgullosos de nosotros por nuestro compromiso en un servicio al cliente heroico! Por eso hemos hecho nuestro equipo de héroes disponible cuando usted lo necesite! Entendemos que unitwise es un programa muy grande, pero como todo héroe sabe: de gran poder viene una gran responsabilidad. Por eso los héroes están disponibles en todas las siguientes maneras posibles:
Online chat en vivo
Desde cualquier página en Unitwise, puede hacer click en el icono chat en vivo en la parte derecha arriba de la página para chatear online con los héroes cuando quiera lunes a viernes de 9am-6pm EST
Soporte telefónico
No como Clark Kent, cuando lo héroes en Unitwise hacen lo imposible por un teléfono, Nosotros en realidad no quedamos con ellos y hasta hacemos unas cuantas llamadas. Si necesita contactarnos por teléfono al 704.234.6006 estamos disponibles de Lunes a Viernes de 9am-6pm EST
Correo Electrónico
Siempre mantenemos un ojo en nuestro correos electrónicos, entonces, nos puede enviar un correo electrónico a heroes@unitwise.com a cualquier hora y le responderemos lo más rápido posible.
GuÃa de videos
Nuestro canal en youtube esta actualizado y muy organizado con una lista que le corresponda con cada sección de unitwise. Usted puede ver videos de ayuda para cada función en unitwise en www.youtube.com/
GuÃa de texto
Cuando este en su página de unitwise.com usted tiene acceso a la sección de ayuda y haciendo click en texto en el menú de caÃda abrirá la guÃa de texto online en unitwise.
Skype
Si prefiere llamar o testear usando skype, también podemos acomodar eso. Solo agrega a unitwise a su lista de contactos en skype, y nos puede contactar cuando le guste.
Webinars
Unas de las maneras para tratar de entender a unitwise es atendiendo nuestros webinars. En estas secciones de entrenamiento, explicamos cómo usar las funciones mayores que unitwise tiene para ofrecer. Para registrarse para esto, puede ir a la página de eventos en unitwise.com
Citas online desde GotoMeeting
Si ningunas de los webniars que hemos programados no funcionan para usted, y si le gustarÃa mas información acerca una parte particular en unitwise, estarÃamos mas que contentos en organizar una cita online vÃa GoToMeeting para discutir cualquier parte en Unitwise.
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