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Apr 12, 2016

Interviewing a New Consultant? Watch Out for These Things!

Ugh, interviews.

Even the thought of one can make the most confident person nervous. Like, really nervous. The kind of nervous where your voice cracks and your palms sweat.

Just like taxes, interviews are something everyone has to do sometimes. And they can be a great way to get to know someone before inviting them to join your Unit.

But it’s not just the interviewee that gets nervous either.

As a Director, you have a lot of work to do. And getting ready for the interview takes a lot more than reading some sample questions from the internet.

There are a lot of things you need to watch out for. Keep reading to find out what they are!


#1 Their Attention to Detail


Mary Kay is a fast-paced business with a lot of moving parts!

To be successful, being organized and detail oriented is a MUST. And an easy way to tell whether or not your potential recruit pays attention to details is whether or not they show up on time to your meeting.

Of course, everyone is late every once in awhile, but tardiness may be a sign that they aren’t taking this opportunity seriously.

Maybe they didn’t give themselves enough time to get ready, or they got lost on the way, or any number of other excuses. The point is - they should be prepared and on time. No one likes to be kept waiting, right?


#2 Their Communication Skills


How many times did you have to reach out to this potential recruit? Once? Twice? A million?

Remember that when you’re interviewing someone to be a new Consultant, it’s not just about this one meeting. In a very short time, you’re having to decide whether or not they are going to be an asset to your Unit.

If they never answer their phone, or it takes them hours to respond, chances are their customers will have a hard time reaching them too. Ain’t nobody got time for that!


#3 Their Personality


This is key!

Like I said before, you are inviting this person into your family. Not only do you want someone who has the ability to go out and find customers, but you also want someone who is going to be able to nurture and maintain those customer relationships.

Most of all, you want someone that YOU like. You’re going to have to interact with this person a lot!

When you’re talking with them for the first time, ask yourself:

Do we get along? Are they going to be difficult to work with? A year from now, am I going to regret bringing them on?

Sure, it seems harsh, but thinking about these things in the first meeting is going to save you a lot of trouble in the future.


#4 Their Story


Okay, maybe they were running a little late, and maybe they aren’t great at answering emails, and maybe you aren’t really clicking. So, what do you do?

Can this interview be saved?

Yes it can!

Ask them to share their story.

Sounds crazy, right?

Why do they want to join Mary Kay more than any other company? What’s their motivation?

These questions can give you a way to really connect with your potential new Consultant.

Maybe they want to be able to support their family. Or drive that pink Cadillac. Or travel the world!

Whatever their motivation is, being passionate and having goals means they will likely work hard to be successful.

So there, all the things you should be watching out for during your next consultant interview.


What do you look for when interviewing a new Consultant?

Share it with us in the comment section below or on our Facebook page!

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